Ecommerce logistics for satisfied customers

Selling online is a rapidly growing sector, but it’s more than just effective marketing and a great website. The real test comes when you’re receiving orders and getting the products out to the customers. You need an ecommerce store logistics partner you can count on

The importance of logistics in ecommerce

As the online retail space evolves, customers have high expectations around the speed and reliability of delivery.

Our ecommerce logistics system integrates with all the major platforms:

Use another platform? No problem. We can create a connection to suit your needs, so that your inventory logistics are in sync.

Intergrations

A tried and tested system

Our integration system provides a seamless connection between your ecommerce store and our inventory management system - keeping you and your customers up-to-date on the status of your orders.

The order is received - our team of warehouse processionals will pack and pack the product.

The order is dispatched - you and your client (if required) will receive a tracking number, linking to a webpage branded as your business.

Clear communication - we can automate messages to your customer at each step of the delivery process, to keep them updated on progress.

Access your numbers - stay on top of your stock availability in real time with our warehouse management system.

Feel free

Outsourcing your ecommerce logistics to us, gives you the ultimate freedom.

When your stock is safely housed in our warehouse, ready to be sent directly to customers as soon as an order is placed, you’re free. Free to run your business from anywhere, without the need for onsite storage at your place and having to wait around for couriers - whether that’s your home garage or an overpriced commercial space.

The Max Packer 3PL difference

Warehouse Management

Our smart warehouse management system means we can pick and pack orders in the most time and cost effective way

Safe and Secure Warehouse

24-hours security and surveillance means all products are kept safe in our warehouse, any time of the day or night

Dedicated Account Manager

A dedicated account manager means you’ve got a single point of contact on our team. Someone who’s always there to answer your questions

Total Product Visibility

Our system gives you total visibility of your stock in real time. Track your inventory and progress of orders and shipment from your desktop or phone

Frequently asked questions

What is a 3PL warehouse

3PL is an abbreviation for Third Party Logistics. This means having another party manage your logistics and order fulfilment.

Can you integrate with my webstore?

Yes we integrate with a wide range of shopping carts and other associated systems, these include Shopify, BigCommerce, Neto, Magento, Woo Commerce and Cin7 to name a few. Our development team can build a customised integration connection if required.

Do my products needs to be barcoded

Yes; It's preferred that every item has a barcode, however this may not always be possible so we will generate one and allocate it to your product when they are received into our system.

DO YOU INTEGRATE WITH ECOMMERCE SHOPPING CARTS

Do you handle Refrigerated or Dangerous Goods

No sorry we don't handle any Refrigerated or Dangerous goods.

Will my products be insured?

As they are not our products we don't insure them, you will need to insure your products, we will provide you any information you require to do this.

Will I have access to my products?

Yes you will have access to your products, this will be via a pre arranged date and time.

What Freight partners do you use?

We partner and integrate with all the leading freight companies, these include Australia Post, Fastway / Aramax and Direct Freight. We can also work with other couriers if you have specific requirements.